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Get matched free →All licensed agencies are registered with JTKSM (Jabatan Tenaga Kerja Semenanjung Malaysia) under the Ministry of Human Resources. On this directory, every agency marked "JTKSM Verified" has been cross-checked against the government register. You can see their licence number, category, and validity dates.
Category B agencies are licensed to recruit foreign workers, including domestic helpers (maids) from countries like Indonesia, the Philippines, Cambodia, and Myanmar. Category C agencies specialise exclusively in domestic helpers. Both categories are regulated by JTKSM.
Typical costs range from RM 12,000 to RM 25,000 depending on the helper's nationality, experience, and the agency's fees. This usually covers recruitment, visa processing, medical checks, insurance, and the agency's service fee. Filipino and Indonesian helpers tend to be at the higher end.
The typical timeline is 2-4 months from initial application to your helper arriving. This includes document processing, visa application, medical checks, and training. Some agencies offer faster processing for an additional fee.
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